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Wrong file selected for signing

Return to the document package page and select the correct document files for signing.

The original document is required for signing.

If you received a notification by email, then the originals of the documents are in the attachment.

You can also ask the first signer to send you the originals.

Signature does not meet the signature requirements for one of the documents in the package

Your signature does not meet the requirements set for one of the documents in the package. If the signature requirements for the documents are configured incorrectly, you need to contact your counterpart, they can make changes to the document settings.

To view signature requirements, go to the document settings pages:

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To access the document package, you need to sign in, click on the icon in the upper right part of the page.

You do not have access rights to this document package, contact the person from whom you received this link with a request to grant you access.

The problem may be related to third-party services, such as OCSP or TSP services of NCA RK. You can check their current status on the external services status page.

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Document package page {{ description }}

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Use the document package page link to provide others with the ability to verify signatures and sign package documents:

Document package successfully signed!

This means that:

  • You have successfully signed all documents in the package;
  • signatures under the documents have been successfully registered;
  • signature verifications have been successfully completed.


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Available in archive or temporary storage
The document is in the archive or temporary storage, to access it you need to sign in.
Or select the document file.
Select the document file.
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Unfortunately, this document package cannot be signed due to its status in Incoming. Check the status by clicking on the (Incoming) icon in the upper right part of this page.

To sign a document package, it is necessary that either the package documents are in the archive and are available (this may require signing in), or you need to manually select the document files.

Signing with NCALayer is not available because NCALayer could not be detected on your computer. If NCALayer is not installed on your computer, please install it from the NCA RK portal https://ncl.pki.gov.kz/. If NCALayer is installed, but our portal displays this error, please contact our technical support. On mobile devices running Android, you can use KAZTOKEN mobile instead of NCALayer.

Scan this QR code with eGov mobile or eGov Business apps.

Or click on one of these buttons to sign in the corresponding app on this device:

These links only work on mobile devices with installed eGov mobile and eGov Business apps. They won't work on computers and laptops!

Integrating the ability to sign with digital signatures via QR and links into an information system is very simple using our API.

Document signing is performed one by one, waiting for signature under document {{ currentlySigning }}.

Multi-signing - signing large number of documents.

Multi-signing is in progress, waiting for signatures under all documents.